Frequently Asked Questions
Table of Contents
Questions about the Function
What kind of functions do you perform at?
Calgary Stampede functions
Any function that requires music
How long do you play for?
With all our packages, we provide up to four (4) hours of dance music (actual DJ work hours) and up to four (4) hours of background music of your choice.
Do you setup early or before the guests arrive?
Yes, we always prefer to setup prior to your guests arriving so that we are not interfering with your function by bringing in equipment. As well, this provides a more professional appearance and allows us to be changed into clothing appropriate for your function. Typically, we start setting up 90 to 120 minutes prior to your guests arriving.
Can you setup for our ceremony?
Yes, we can setup for your ceremony. If your ceremony is within one (1) hour of the reception, there is no additional cost. If it is earlier in the day, we highly recommend booking our WeddingQuest package.
Do we need to feed the DJ team?
We appreciate any meals that you can provide to the DJ Team, being the DJ & the assistant; as we will typically be working a twelve hour day for you.
Will your staff drink or smoke while providing services to us?
The QE staff will not drink alcohol at any time while providing services to you.
The QE staff are non-smokers.
What does the QE staff wear to the function?
The QE staff will wear what is appropriate to the function, which for the following functions is as follows after setup is completed:
Semi-formal attire (dress pants, shirt, & tie) for:
Company Christmas Parties
Semi-casual attire (sweater or long sleeve shirt with non-jean pants)
When appropriate, such as school dances, community socials, or other functions that do not require semi-formal or formal attire.
Formal attire (tuxedo): On request and at cost to the customer
Questions about the DJ Equipment
What kind of DJ equipment does QE use?
QE uses several top manufacturers in the Professional Audio equipment world, such as:
Dual CD deck – Denon 9000
Stanton RM.406 Mixer
JBL speakers and crossover
QE is all about Quality, we use the best in the industry so we can sound the best for you and your guests. Why pay for less?
With all that high quality equipment, how much of it is rented? You can't own it all!
Actually, all our equipment is owned and operated by the company! Our DJ rig is valued at over $25k and we take approximately $25k in music to every function; making our DJ rig one of the most expensive in Canada as well.
We don't rent anything at all, which keeps our costs as low as possible for you, our customer. In fact, a lot of the equipment we use is special ordered and couldn't be rented anywheres in Western Canada!
We maintain a hgh quality standard of excellence and that ensures that breakdowns are minimal and our customers receive the best optimal audio and visual experience.
How “big” is your DJ rig?
The QE DJ rig when used with all four speakers, has 3200 speaker watts and up to 4400 amplifier watts at 8ohms stereo. When all four speakers are used, the speakers stand higher than 6' high. The QE DJ system when combined with the LightQuest package; is a literal mobile night club coming to YOUR event!
To give you an idea, when we setup in Calgary we turn the venue into the 5th largest nightclub in the city!
That’s a really BIG DJ rig, won’t it be too loud for our small group?
Actually, we keep the volume to a very reasonable level. When you and your guests are ready for the night club sound, we can turn it up then. Until then, it sounds phenomenal when kept at a low volume. Remember, you can always keep a big system turned down and have it sound awesome however a small system won’t give you the musical quality anywhere near the same when turned up.
How much space do you need to setup in?
Hard to believe, but we’ve setup in the back of our van, in a closet, and in a stairwell at the Devonian Gardens. We can take up a minimal amount of space and are very versatile in how we setup.
How many tables do you need to setup with?
We prefer to have at least one eight foot table, with two tables being optimal for setup.
What does the QE DJ rig look like when setup?
A picture of the DJ rig can be found here.
Does QE have backup equipment?
Yes, we have backup equipment kept at our office in case of an equipment failure.
All members of the CDJA must have backup equipment available for use; though it is not required to be brought to the function.
Questions about the Music
What kind of music do you play?
We play a very wide variety of music, which is highly dependant on the crowd and type of function we are playing at. The music you may hear at your function are genres such as:
Music from the decades of 40s, 50s, 60s, 70s, 80s, & 90s.
If you do not want to hear any specific songs or genres of music, let us know and we’ll ensure it is not played during the course of your function.
Do you take requests?
YES! We take requests all night from your guests and will hear announcements to that effect throughout the night.
How many CDs do you bring to the function?
We bring over 850 CD masters (original store bought CDs) to every function, which is about 22000+ songs. You can see what we bring on our website under the “Music” link. QE provides a CD list book at the DJ table for your guests to peruse the night of the function to help them choose requests they want to make.
Will you play music we bring to the function?
Yes, we will certainly play any music you bring; especially cultural music specific to your function or music you want to ensure you hear during the evening. We prefer original CDs due to quality and copyright reasons. If you choose to bring a burned CD, a bitrate sampling higher than 192kbps is preferred as this is the minimum sound quality requirement. Regardless of which bitrate you use, you WILL hear the difference on our DJ sound system. This is due to the quality of our sound equipment.
Questions about the Lightshow
What packages include a LightShow?
The LightQuest, WeddingQuest, & EventQuest packages include a lightshow.
What kind of lights does QE use?
QE generally uses two different manufacturers of lighting equipment, being Chauvet & Martin.
What kind of fog or hazer fluid do you use?
QE uses water based fluids which allow for non-residual air effects which are typically non-allergenic.
The fog or hazer may not be allowed for use at all event locations, therefore QE staff will coordinate with the event location to ensure it is approved for use.
Are you able to show our wedding monogram or company logo at our event?
Are you able to use our wedding/company colours on your spot lights (Par-38s)?
Yes, for a nominal extra cost we can change the six Par-38s gel colours to match your wedding colours. By changing to your wedding colours, the lights will provide ambient lighting off of the walls, ceiling, and mirror ball; while also being a light-to-music effect on its own.
Is a lightshow really worth it?
The lightshow is worth the extra cost as it adds a visual ambience to the function, making the setup more like a nightclub experience than just a musical experience.
See a video of our lightshow here:
Video 1: http://www.questsend.ca/portal/qelight1.wmv
Video 2: http://www.questsend.ca/portal/qelight2.wmv
Questions about extra equipment needs or services
Can you provide a microphone?
Yes, we do have a wireless microphone that you can use for the function at no extra charge as a courtesy for booking with us.
Can you provide a connection for sound from a laptop for presentations?
Yes, we are able to provide wiring to your laptop to play sound over our DJ system. The laptop should be within 20’ of the DJ booth however.
Do you provide karaoke services?
No, we do not provide karaoke services nor allow guests to sing over our microphone.
Do you perform comedy or magic tricks?
No, we do not tell jokes or perform magic tricks during our service to you.
Will you arrange for participation games during the dance?
Yes, we can certainly coordinate games during the event if you would like to do them. Some typical games are:
Hula hoop contest
Questions about the DJ & the staff
How many functions has QE and its DJ performed at?
Your DJ has performed at over 900 events.
What kind of experience does the DJ have?
Your DJ has been in the Mobile DJ business since 1987 as well as over two (2) years of Club DJ experience in different top 40 and country nightclubs in Edmonton, Calgary, & High River.
Does QE subcontract other DJ services or DJs?
No, QE does NOT subcontract other DJs or DJ services to perform for your function.
Does QE/the DJ have references?
What if the DJ is incapacitated or dies?
QE has two assistants which will take over the remainder of the dances until the end of all bookings are concluded in the event of my death, at which time no more dances will be booked.
Why does QE provide two people to every function?
The large size of the QE DJ Rig means that it takes two people to load/un-load and setup the system. As well, having one person dedicated to operating the lights and taking requests frees up the DJ to concentrate on providing continuous music during the function.
Does the QE staff have anything else to offer?
Yes, the QE staff is also trained in First Aid & CPR should it be required at your function.
Questions about contracts & payment
Do you use a contract?
Yes, we do use contracts with our customers. A sample of our contract can be found here.
QE also now uses a Booking Planner that is used online via our website Client Area; this is a service purchased annually via DJ Intelligence.
Do you require a deposit?
Yes, we do require a deposit to hold the date that you are booking with us. The deposit is non-refundable but is transferable (i.e. to a different date if not already booked and can be given to family, friends, or work; or kept for the future).
The deposit amount is approximately 30% of the booking package price and 100% of any mileage or extra service costs. If the dance is cancelled, the mileage and extra service costs (if not incurred already) will be returned.
When is the balance due?
The balance of your booking is due the day of your function prior to 1800 hrs.
What form of payment do you take?
PayPal (additional charges apply)